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Shipping & Return Policy

All orders are shipped out from our warehouse in Chicago.

We provide tracking and insurance (available for most locations).

Shipping times vary depending on your exact location.

  • USA / Canada: 1-5 days
  • Europe: 3-7 days
  • Rest of the world: 4-10 days

Customs processing can add further delays.

We are not responsible for any other fees such as taxes and duties collected at the time of delivery. Please contact your local customs offices for more information.

Returns for International Orders
Customer covers return fees including taxes.


You have the right to return any product you have purchased directly from our website within 14 days of receiving said product.

The product(s) must be unused – in its original packaging with labels and protective stickers intact – and still in the same new condition as when the watch was received.

Products purchased directly from our website must be returned to our warehouse for a return and full refund to be made. Products cannot be returned to a local retail store.

Kindly note that you may be subject to shipping expenses when returning a product to us. Elton Pepple does not take responsibility for any items lost during the return shipping.