PRODUCT DESCRIPTIONSElton Pepple attempts to be as accurate as possible. However, Elton Pepple does not guarantee that product descriptions, photographs, or other content on this site are accurate, complete, reliable, current, or error-free. If a product offered by Elton Pepple is not as described, your sole remedy is to return it in unused condition within 14 days from the date of delivery for a refund.
PRICEAll prices are subject to change without notice. Shipping fees when applicable are not included unless specified otherwise. Elton Pepple is not responsible for typographical errors. Prices are in US dollars (USD) unless specified otherwise.
PAYMENTAll orders must be prepaid. We currently accept payments through Shopify. We do not accept COD orders or personal checks. All payments will be cleared before items are shipped.
SECURITYFinancial transactions are handled by a third party financial institution that complies with the highest level of PCI standards for safe service.
We may use UPS, FedEx, DHL and USPS for shipping items. All shipping charges are displayed upon checkout before the payment is made. In rare instances, we may contact you if the shipping charges change. We are not responsible for any other fees such as brokerage fees, taxes and duties collected at the time of delivery. Please contact your local customs offices for more information.
ORDER CANCELLATIONIt is not possible to cancel an order after it has been shipped. If the order has already been shipped, the customer is required to receive the order and contact us for a return authorization. Please see the “Returns” section for more details. A cancellation is not valid until the customer has received an email confirmation stating that his or her order was cancelled. If we receive a package that has not been delivered or collected from the shipping carrier, we reserve the right to deduct all costs that we incur from handling the package from your refund. If an item is out of stock, we reserve the right to cancel any order. We will notify the customer of a replacement or any equivalent products where possible.
WARRANTYAll watches sold by Elton Pepple are covered by a 2-year limited warranty against defects. All other parts and accessories are not covered by a warranty. The warranty term starts on the day the watch is delivered to the customer.
THE WARRANTY IS VOID IF THE WATCH IS:
- not used for its intended purpose modified
- damaged due to improper handling
- damaged due to unauthorized repair
- damaged due to improper use, abuse and carelessness
- damaged due to any type of impact, exposure to fire, water or a natural disaster such as an earthquake
EXCLUDED FROM THE WARRANTY:
- Cosmetic damages from use (minor scratches, blemishes, discoloration…)
- Damage or wear on the watch strap or buckle
BATTERY REPLACEMENTIf no replacement is available the customer may choose a product of the same value as their replacement. No refunds will be made after 14 days of delivery.
RETURNSIf, for any reason whatsoever, you are not 100% satisfied with our products, you can return the product within 14 days from the date of delivery for a refund. Shipping is not refundable. If shipping was free, the actual shipping cost will be deducted from your refund. You must obtain a return authorization before shipping the item back to us.
WRONG ITEM RECEIVEDIIf you received the wrong item, please contact us within seven (7) days of receipt. We will arrange for you to return the item, and we will ship the correct item and cover all shipping fees. If you do not contact us within seven (7) days, regular return procedures will apply. See RETURNS for more details.
DEFECTIVE OR DAMAGED ITEM RECEIVEDIf your product is damaged in transport, please contact us within 48 hours. We will arrange for you to return the damaged/defective item and we will ship the correct item and cover all shipping fees. If you do not contact us within 48 hours, regular warranty procedures will apply. See WARRANTY for more details.
COPYRIGHT & TRADEMARKSAll content included on this site, such as but not limited to: text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Elton Pepple or its content suppliers and protected by international copyright laws.
Disclaimer of warranties and limitation of liability
THIS SITE IS PROVIDED BY ELTON PEPPLE ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS. ELTON PEPPLE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ELTON PEPPLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ELTON PEPPLE DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM ELTON PEPPLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ELTON PEPPLE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN JURISDICTION LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.